Sales Associate - Guest Experience Specialist

Bob's Discount Furniture • Chula Vista, CA

1d

About The Position

Retail Guest Experience Sales Specialists help drive Bob’s Discount Furniture’s success and expansion by helping customers bring their home design ideas to life. The role focuses on delivering world-class service in a low-pressure, gimmick-free sales environment. The company describes its workplace as supportive, fun, team-oriented, inclusive, and committed to employee growth and career advancement. Full-time and part-time opportunities are mentioned.

Requirements

• Energetic and self-motivated, with strong interpersonal skills.
• Basic computer proficiency.
• Must be at least 18 years old.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Strength in customer engagement, active listening, relationship building, consultative selling, product knowledge, teamwork, communication, adaptability, comfort with digital tools and point-of-sale systems, organization, time management, problem solving, and goal orientation.
• Ability to stand for long periods, move throughout the showroom, and lift and move up to 50 lbs as needed.

Nice To Haves

• Previous retail or commission-based sales experience.
• Bilingual communication skills.
• Passion for home design and interior décor.
• Experience with customer relationship management tools or systems.

Responsibilities

• Help customers bring their home design dreams to life.
• Deliver world-class customer service in a low-pressure sales environment.
• Build customer relationships and follow up with clients.
• Use consultative selling and product knowledge to support customers.
• Collaborate and communicate with the team.
• Work with digital tools and point-of-sale systems.
• Work a flexible retail schedule, including weekends and holidays.
• Stand for extended periods and move throughout the showroom; lift and move up to 50 lbs as needed.

Benefits

• Medical, dental, and vision coverage.
• Employer-paid and voluntary life insurance options.
• 401(k) Profit Sharing Plan with employer match.
• Paid time off, including vacation, sick days, holidays, and birthday leave.
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
• Exclusive employee discounts.
• Tuition reimbursement and professional development opportunities.
• Hourly advance/draw versus commission pay structure.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed