Sales Associate - Guest Experience Specialist

Bob's Discount Furniture•Calumet City, IL
•Onsite

About The Position

Bob’s Discount Furniture is hiring a Retail Guest Experience Sales Specialist to help customers bring their home design ideas to life. The role focuses on delivering world-class service in a low-pressure, gimmick-free sales environment. Successful candidates enjoy working with people, feel energized by sales, and have an interest in home décor. Both full-time and part-time opportunities are available, with flexible retail schedules. Compensation includes a $15.40 hourly advance against commission, with uncapped commissions. Expected first-year earnings typically range from $45,000 to $65,000 annually. Bob’s describes its workplace as supportive, fun, team-oriented, inclusive, and focused on employee growth and well-being. The company operates more than 200 stores and emphasizes skills-based hiring and diverse perspectives.

Requirements

  • Energetic and self-motivated, with strong interpersonal skills.
  • Basic computer proficiency.
  • Must be at least 18 years old.
  • Ability to work a flexible retail schedule, including weekends and holidays.
  • Ability to stand for long periods and move throughout the showroom.
  • Ability to lift and move up to 50 pounds as needed.

Nice To Haves

  • Previous retail or commission-based sales experience.
  • Bilingual communication skills.
  • Passion for home design and interior décor.
  • Experience with customer relationship management tools or systems.

Responsibilities

  • Engage customers, listen actively, and help them identify furniture and home design needs.
  • Build customer relationships and follow up with clients.
  • Use consultative selling and product knowledge to support customers’ purchasing decisions.
  • Collaborate and communicate with team members.
  • Use digital tools and point-of-sale systems.
  • Stay organized, manage time, solve problems, and work toward goals.
  • Work a flexible retail schedule that may include evenings, weekends, and holidays.
  • Stand for extended periods, move throughout the showroom, and lift or move items up to 50 pounds as needed.

Benefits

  • Medical, dental, and vision coverage.
  • Employer-paid and voluntary life insurance options.
  • 401(k) Profit Sharing Plan with a generous match.
  • Paid time off, including vacation, sick days, holidays, and a birthday day off.
  • Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
  • Exclusive employee discounts.
  • Flexible retail schedules.
  • Tuition reimbursement and professional development opportunities.
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