Sales Associate - Guest Experience Specialist

Bob's Discount Furniture•Wauwatosa, WI

8d•$45,000 - $65,000•Onsite

About The Position

Retail Guest Experience Sales Specialists help drive Bob’s Discount Furniture’s success and expansion by helping customers bring their home design ideas to life. They deliver customer service in a low-pressure, gimmick-free sales environment and work as part of a supportive, fun, and team-oriented retail workplace. The role calls for customer engagement, consultative selling, relationship building, product knowledge, and comfort using digital tools and point-of-sale systems. The position offers an hourly advance/draw against commission, with uncapped commissions. Expected first-year earnings typically range from $45,000 to $65,000 annually.

Requirements

Energetic and self-motivated, with strong interpersonal skills.
Basic computer proficiency.
At least 18 years old.
Ability to work a flexible retail schedule, including weekends and holidays.
Customer engagement and active-listening skills.
Relationship-building and client follow-up skills.
Consultative selling and ability to apply product knowledge.
Team collaboration and communication skills.
Adaptability to retail schedules and high-energy environments.
Comfort with digital tools and point-of-sale systems.
Organizational skills and time management.
Problem-solving ability and goal orientation.
Ability to stand for long periods and move throughout the showroom.
Ability to lift and move up to 50 lbs as needed.

Nice To Haves

Previous retail or commission-based sales experience.
Bilingual communication skills.
Passion for home design and interior décor.
Experience with customer relationship management tools or systems.

Responsibilities

Engage customers, listen actively, and help them identify products suited to their home design needs.
Build customer relationships and follow up with clients.
Use consultative selling and product knowledge to support customers’ purchasing decisions.
Collaborate and communicate with team members.
Use digital tools and point-of-sale systems.
Work a flexible retail schedule, including weekends and holidays.
Stand for extended periods and move throughout the showroom; lift and move up to 50 lbs as needed.

Benefits

Medical, dental, and vision coverage.
Employer-paid and voluntary life insurance options.
401(k) profit-sharing plan with a generous match.
Paid time off, including vacation, sick days, holidays, and a birthday day off.
Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
Exclusive employee discounts.
Flexible retail schedules.
Tuition reimbursement.
Professional development opportunities.
Hourly advance/draw against commission, with uncapped commissions.