Retail General Manager

Visionworks • Richmond Heights, MO

8d • $58,656 - $68,795

About The Position

The Visionworks General Manager is a leader of people and the business, responsible for profitability and the factors that drive store success. The GM leads a service-driven team in delivering a simple, human, and bold patient and customer journey from doctor appointment through eyewear pickup. The role includes managing business operations, supporting store associates, coordinating with the Doctor, and achieving financial and customer experience goals.

Requirements

• High school diploma or GED required.
• Three or more years of related experience required.
• Licensed General Managers must have a current State Opticians License.

Nice To Haves

• Bachelor’s degree preferred.
• Optical management experience preferred.

Responsibilities

• Maximize store profitability while maintaining the patient and customer experience, and meet or exceed financial and performance goals.
• Engage regularly with the Doctor to discuss business needs, associates, and the patient and customer experience.
• Plan and prepare for the business day by managing incoming traffic, doctor appointments, and scheduled eyewear services.
• Hire, train, coach, develop, and support store associates so they excel in their roles and deliver a strong patient and customer experience.
• Remove obstacles and resolve issues in the patient and customer experience when needed.
• Lead, execute, and improve broad operational activities to meet the store’s financial and customer experience goals.

Benefits

• Vision coverage
• Paid parental leave
• Bereavement leave
• 401(k) savings plan
• Paid time off
• Milestone anniversary awards
• Medical coverage for full-time employees
• Dental coverage for full-time employees
• Exclusive employee discounts
• Eligible bonuses, equity, and commissions may be included as part of the compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED