Retail General Manager

Minnesota Cannabis Services • Oak Park Heights, MN

5d

About The Position

Minnesota Cannabis Services is seeking a General Manager to lead retail operations and high-performing teams. The role oversees store performance, including daily operations, compliance, financial reporting, team development, and customer engagement. The General Manager sets expectations for operational excellence, uses data-driven decisions to support growth, and fosters a culture of accountability, communication, and continuous improvement.

The General Manager leads and coaches managers and associates, including developing Assistant General Managers for future leadership roles. The position works with corporate and cross-functional teams to improve efficiency and customer satisfaction while maintaining safety, consistency, and strong operational standards. Applicants should be decisive, people-focused leaders with retail or multi-unit management experience who can build effective teams and adapt to a dynamic environment.

Requirements

• At least 5 years of experience in multi-functional retail management, including direct supervisory experience.
• Strong leadership and coaching abilities.
• Excellent organizational, communication, and problem-solving skills.
• Comfort working with scheduling, inventory systems, and financial reporting.
• High integrity, personal motivation, adaptability, and sense of urgency.
• Ability to maintain confidentiality and manage sensitive information.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to perform essential job functions involving standing, walking, bending, climbing, and regularly lifting up to 50 pounds, or up to 200 pounds with assistance, with or without reasonable accommodation.
• Commitment to coming to work sober.
• Successfully pass a pre-employment criminal background check.
• At least 21 years of age.

Nice To Haves

• Previous retail, sales, and/or customer service experience is strongly preferred.
• Cannabis industry experience is not required; being a consumer of the product is preferred.

Responsibilities

• Lead, mentor, and inspire managers and associates to exceed operational and financial goals.
• Oversee scheduling, cash and inventory management, visual merchandising, and compliance.
• Promote accountability, communication, and continuous improvement.
• Develop and coach Assistant General Managers for future leadership roles.
• Collaborate with corporate and cross-functional teams to improve efficiency and customer satisfaction.
• Ensure safety, consistency, and excellence across store operations.
• Oversee daily operations, financial reporting, team development, and customer engagement.

Benefits

• Competitive pay of $80,000 annually.
• Employee discount.
• Health, dental, and vision insurance.
• Employee Assistance Program (EAP).
• Employee Discount Program offering exclusive discounts from national retailers.
• Earned Sick & Safe Time (ESST) and Personal Time Off (PTO).
• Holiday pay for employees working New Year's Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• Mentorship and on-the-job training.
• Opportunities for advancement across multiple sectors of the cannabis industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed