Retail General Manager

Minnesota Cannabis Services•Oak Park, MN

About The Position

Minnesota Cannabis Services is seeking a Retail General Manager to lead store operations and high-performing teams in the cannabis retail industry. The General Manager oversees store performance, including daily operations, compliance, financial reporting, team development, and customer engagement. The role sets standards for operational excellence, uses data-driven decision-making to drive growth, and fosters a culture of accountability, communication, and continuous improvement. The position works with corporate and cross-functional teams to improve efficiency and customer satisfaction, and includes developing Assistant General Managers for future leadership roles. The ideal candidate is a decisive, people-first leader with retail or multi-unit management experience who can build effective teams, solve problems, and lead in a dynamic environment. Previous professional cannabis-industry experience is not required, although cannabis product consumption is preferred. The position requires flexible availability, including evenings, weekends, and holidays; commitment to working sober; successful completion of a pre-employment criminal background check; and minimum age of 21. Physical duties include standing, walking, bending, climbing, and regularly lifting up to 50 pounds, or up to 200 pounds with assistance, with or without reasonable accommodation. The role pays $80,000 annually and includes benefits and paid time off. Minnesota Cannabis Services describes a culture of mentorship, on-the-job training, and advancement opportunities across multiple sectors of the cannabis industry.

Requirements

At least 5 years of experience in multifunctional retail management with direct supervisory experience.
Strong leadership and coaching abilities.
Excellent organizational, communication, and problem-solving skills.
Comfort working with scheduling, inventory systems, and financial reporting.
High level of integrity, personal motivation, adaptability, and sense of urgency.
Commitment to maintaining confidentiality and managing sensitive information.
Ability to work flexible hours, including evenings, weekends, and holidays.
Ability to perform essential duties involving standing, walking, bending, climbing, and regularly lifting up to 50 pounds, or up to 200 pounds with assistance, with or without reasonable accommodation.
Commitment to coming to work sober.
Successful completion of a pre-employment criminal background check.
Minimum age of 21.

Nice To Haves

Previous retail, sales, and/or customer service experience is strongly preferred.
Cannabis product consumer preferred; professional cannabis-industry experience is not required.

Responsibilities

Lead, mentor, and inspire managers and associates to exceed operational and financial goals.
Oversee scheduling, cash management, inventory management, visual merchandising, and compliance.
Champion a culture of accountability, communication, and continuous improvement.
Develop and coach Assistant General Managers for future leadership roles.
Collaborate with corporate and cross-functional teams to optimize efficiency and customer satisfaction.
Ensure safety, consistency, and excellence across all aspects of store operations.
Manage store performance, including daily operations, compliance, financial reporting, team development, and customer engagement.

Benefits

Employee discount and Employee Discount Program offering exclusive discounts from national retailers.
Health, dental, and vision insurance.
Employee Assistance Program (EAP).
Earned Sick & Safe Time (ESST) and Personal Time Off (PTO).
Holiday pay for employees working New Year's Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Mentorship and on-the-job training.
Opportunities for advancement across multiple sectors of the cannabis industry.

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