Retail General Manager
Visionworks•Rochester, NY
•$62,353 - $70,644
About The Position
A Visionworks General Manager leads both the store team and the business. This business-savvy self-starter is responsible for profitability and the factors that drive success while managing a service-driven team to provide a simple, human, and bold patient and customer journey from the doctor appointment through eyewear pickup. The role focuses on meeting financial and performance goals without compromising the patient or customer experience.
Requirements
- High school diploma or GED.
- Three or more years of related experience.
Nice To Haves
- Bachelor’s degree.
- Optical management experience.
Responsibilities
- Maximize store profitability while maintaining the patient and customer experience, setting and exceeding organizational financial and performance goals.
- Engage regularly with the Doctor about business needs, associates, and the patient and customer experience.
- Prepare and plan daily business by managing incoming traffic, doctor appointments, and scheduled eyewear services.
- Hire, train, coach, develop, and support store associates so they excel in their roles and deliver a strong patient and customer experience.
- Remove obstacles and resolve issues in the patient and customer experience when needed.
- Lead, execute, and improve broad operational activities to meet store financial and customer experience goals.
Benefits
- Vision coverage.
- Paid parental leave.
- Bereavement leave.
- 401(k) savings plan.
- Paid time off.
- Milestone anniversary awards.
- Medical and dental coverage for full-time employees.
- Exclusive employee discounts.
- The compensation package may include eligible bonuses, equity, and commissions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
