Retail General Manager
Visionworks•Calumet City, IL
About The Position
A Visionworks General Manager leads the store’s people and business, using business and financial knowledge to drive profitability while maintaining a strong patient and customer experience. The GM manages a service-driven team and helps provide a simple, human, and bold journey from a doctor appointment through eyewear pickup. The role includes coordinating store activity and working regularly with the doctor on business needs, associates, and patient/customer experience.
Requirements
- High school diploma or GED.
- Three or more years of related experience.
- Licensed General Managers must have a current State Opticians License.
Nice To Haves
- Bachelor’s degree preferred.
- Optical management experience preferred.
Responsibilities
- Maximize store profitability while maintaining the patient/customer experience and meeting or exceeding financial and performance goals.
- Engage regularly with the doctor about business needs, associates, and patient/customer experience.
- Prepare and plan the day by managing incoming traffic, doctor appointments, and scheduled eyewear services.
- Hire, train, coach, develop, and support store associates in their roles.
- Remove obstacles and resolve issues affecting the patient/customer experience.
- Lead, execute, and improve broad operational activities to meet store financial and customer experience goals.
Benefits
- Vision coverage
- Paid parental leave
- Bereavement leave
- 401(k) savings plan
- Paid time off
- Milestone anniversary awards
- Medical insurance for full-time employees
- Dental insurance for full-time employees
- Exclusive employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
