Retail General Manager

Minnesota Cannabis Services • Albert Lea, MN

4d

About The Position

Minnesota Cannabis Services is hiring a Retail General Manager to lead retail operations and a team of managers and associates. The General Manager oversees store performance, including daily operations, compliance, financial reporting, team development, and customer engagement. The role calls for driving growth through data-informed decisions and fostering a culture of accountability, communication, continuous improvement, and high standards. The General Manager also develops Assistant General Managers for future leadership roles and collaborates with corporate and cross-functional teams to improve efficiency and customer satisfaction.

The company describes its environment as fast-changing and collaborative, with opportunities to take ownership, receive mentorship and on-the-job training, and advance across sectors of the cannabis industry. The role requires flexible availability, including evenings, weekends, and holidays, and a commitment to arriving at work sober. Applicants must pass a pre-employment criminal background check and be at least 21 years old.

Requirements

• At least 5 years of experience in multi-functional retail management with direct supervisory experience.
• Strong leadership and coaching abilities.
• Excellent organizational, communication, and problem-solving skills.
• Comfort working with scheduling, inventory systems, and financial reporting.
• High level of integrity, personal motivation, adaptability, and sense of urgency.
• Commitment to maintaining confidentiality and managing sensitive information.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to perform essential job functions involving standing, walking, bending, climbing, and regularly lifting up to 50 pounds (up to 200 pounds with assistance), with or without reasonable accommodation.
• Commitment to coming to work sober.
• Ability to pass a pre-employment criminal background check.
• At least 21 years of age.

Nice To Haves

• Previous retail, sales, and/or customer service experience is strongly preferred.
• Cannabis industry experience is not required; applicants who consume the product are preferred.

Responsibilities

• Lead, mentor, and inspire managers and associates to exceed operational and financial goals.
• Oversee scheduling, cash and inventory management, visual merchandising, and compliance.
• Promote accountability, communication, and continuous improvement.
• Develop and coach Assistant General Managers for future leadership roles.
• Collaborate with corporate and cross-functional teams to optimize efficiency and customer satisfaction.
• Ensure safety, consistency, and excellence across operations.
• Oversee store performance, including daily operations, compliance, financial reporting, team development, and customer engagement.
• Use data-driven decision-making to drive growth.

Benefits

• Competitive pay of $80,000 annually.
• Employee discount.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Employee Assistance Program (EAP).
• Employee Discount Program with discounts from national retailers.
• Earned Sick & Safe Time (ESST) and Personal Time Off (PTO).
• Holiday pay for employees working New Year's Day, April 20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• Mentorship and on-the-job training.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed