About The Position

Backcountry is hiring a seasonal, part-time Retail Gearhead (Sales Associate) for the holiday season, with expected employment from November through February. The role provides customer service and sales support, helping customers choose outdoor gear and apparel. The position requires availability to work two of the three major winter holidays: Thanksgiving/Black Friday, Christmas, or New Year’s Eve/New Year’s Day. The ideal candidate is passionate about outdoor activities and has strong communication and interpersonal skills. The role involves assisting customers, processing transactions, maintaining the store and inventory, supporting promotions, and developing knowledge of products and industry trends. Employment is contingent on a background check, including verification of prior employment dates.

Requirements

  • High school diploma or equivalent.
  • Excellent communication and customer service skills.
  • Strong attention to detail and organizational skills.
  • Ability to work in a fast-paced, team-oriented environment.
  • Availability to work weekends, holidays, and evenings, particularly during the November through February seasonal period.
  • Basic computer skills and proficiency in Microsoft Office and point-of-sale systems.
  • Passion for outdoor activities and knowledge of outdoor gear and apparel.
  • Ability to work two of the three major winter holidays: Thanksgiving/Black Friday, Christmas, or New Year’s Eve/New Year’s Day.
  • Ability to remain standing for up to five hours at a time.
  • Ability to move around the store, retrieve and replenish merchandise, and perform reaching, pushing, pulling, bending, stooping, kneeling, and crouching.
  • Ability to lift and/or move merchandise weighing up to 50 lbs.
  • Ability to ascend and descend ladders to retrieve and/or move merchandise.
  • Ability to operate a computer, POS system, keyboard, merchandise scanner, and mouse.
  • Flexible schedule, including availability for nights, weekends, and holidays, and regular and predictable attendance.
  • Successful completion of a background check, including verification of prior employment dates.

Nice To Haves

  • Some college coursework.
  • Previous retail sales experience.
  • Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or another outdoor sport.
  • Outdoor industry and retail experience.

Responsibilities

  • Greet and assist customers with their purchases.
  • Provide product information, advice, and recommendations to customers.
  • Process sales transactions accurately and efficiently.
  • Maintain a clean and organized store environment.
  • Manage inventory levels and restock merchandise.
  • Participate in company-wide promotions and marketing campaigns.
  • Collaborate with the marketing and buying teams to align product offerings with customer needs.
  • Work to improve customer satisfaction and exceed sales targets.
  • Develop and maintain knowledge of products, industry trends, and competitors.
  • Perform other duties as assigned by the Store Manager and Assistant Store Manager.
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