Seasonal Ski Technician - Part Time (Backcountry) (copy)
About The Position
Backcountry is seeking a skilled and knowledgeable Seasonal Retail Shop Technician for the holiday season, with expected employment from November through February. The role ensures outdoor products are maintained, repaired, assembled, and quality-checked to company standards. It also provides technical support and product information to customers, supports sales associates, and sells merchandise. The ideal candidate is passionate about outdoor activities and has strong communication and interpersonal skills. The position requires availability to work two of the three major winter holidays: Thanksgiving/Black Friday, Christmas, or New Year’s Eve/New Year’s Day.
Requirements
- At least 1 year of experience in a retail shop technician or similar role.
- Strong mechanical aptitude and technical skills with outdoor gear and equipment.
- Excellent customer service skills and ability to communicate effectively with customers.
- Ability to work independently, manage multiple tasks, and prioritize effectively.
- Knowledge of current industry trends and products.
- Flexibility to work weekends, holidays, and evenings, especially during the November-through-February seasonal period.
- Availability to work two of the three major winter holidays: Thanksgiving/Black Friday, Christmas, or New Year’s Eve/New Year’s Day.
- Ability to lift up to 50 pounds.
- High school diploma or equivalent.
- Ability to communicate verbally and work cooperatively with associates and customers.
- Ability to remain standing for up to 5 hours at a time.
- Ability to move around the store while coaching and directing associates, selling to customers, and retrieving merchandise from the stockroom or sales floor.
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise.
- Ability to ascend and descend ladders to retrieve or move merchandise.
- Ability to operate a computer, POS system, keyboards, merchandise scanners, and mouse.
- Flexible schedule, including availability for nights, weekends, and holidays.
- Regular and predictable attendance.
Nice To Haves
- Technical certifications related to outdoor gear and equipment.
Responsibilities
- Assemble, maintain, and repair outdoor gear and equipment, including bicycles, ski and snowboard equipment, watercraft, camping gear, and other outdoor equipment.
- Perform quality assurance checks on products before customer delivery.
- Assist customers with technical support and product inquiries.
- Support sales associates with product knowledge and recommendations.
- Keep the shop organized and tidy, including maintaining inventory of necessary tools and supplies.
- Collaborate with the team to meet sales goals and provide exceptional customer service.
- Participate in ongoing training and development to stay current on industry trends and products.
- Assist on the sales floor as needed.
- Assist the Store Manager with opening and closing the store as needed.
- Ensure the store is properly secured and alarm systems are functioning correctly.
- Manage cash and credit card transactions and perform daily cash reconciliation.
- Perform other duties as assigned by the management team and Lead Shop Tech.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
