Seasonal Retail Gearhead / Sales Associate - Part Time (Backcountry)

CSC Generation•Boulder, CO

About The Position

Backcountry is seeking an enthusiastic seasonal retail Gearhead (Sales Associate) to help customers find outdoor gear and apparel and deliver exceptional customer service. The role is expected to run from November through February and involves generating sales, sharing product advice, maintaining the store and its inventory, and supporting promotions and marketing campaigns. The associate develops knowledge of products, industry trends, and competitors and works with colleagues to improve the customer experience. The schedule requires flexibility for evenings, weekends, and holidays, including availability to work two of Thanksgiving/Black Friday, Christmas, and New Year’s Eve/New Year’s Day. The position pays $17–$17.50 per hour. Employment is contingent on a background check, including verification of prior employment dates.

Requirements

High school diploma or equivalent.
Excellent communication and customer service skills.
Strong attention to detail and organizational skills.
Ability to work in a fast-paced, team-oriented environment.
Flexibility to work evenings, weekends, and holidays, particularly during November through February.
Availability to work two of the three major winter holiday periods: Thanksgiving/Black Friday, Christmas, and New Year’s Eve/New Year’s Day.
Basic computer skills and proficiency with Microsoft Office and point-of-sale systems.
Passion for outdoor activities and knowledge of outdoor gear and apparel.
Ability to communicate verbally and work cooperatively with associates and customers.
Ability to remain standing for up to five hours at a time and move around the store to assist customers, coach and direct associates, and retrieve merchandise.
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise.
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend and descend ladders to retrieve or move merchandise.
Ability to operate a computer, POS system, keyboard, merchandise scanners, and mouse.
Regular and predictable attendance.
Successful background check, including verification of prior employment dates.

Nice To Haves

Previous retail sales experience.
Some college coursework.
Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or another outdoor sport.
Outdoor industry and retail experience.

Responsibilities

Greet and assist customers with purchases.
Provide product information, advice, and recommendations.
Process sales transactions accurately and efficiently.
Maintain a clean and organized store environment.
Manage inventory levels and restock merchandise.
Participate in company-wide promotions and marketing campaigns.
Collaborate with marketing and buying teams to align product offerings with customer needs.
Work to improve customer satisfaction and exceed sales targets.
Develop and maintain knowledge of products, industry trends, and competitors.
Perform other duties as assigned by the Store Manager and Assistant Store Manager.