Seasonal Retail Fulfillment Support Associate, Alderwood
About The Position
As a Fulfillment Colleague, you help create a seamless, personalized shopping experience for omni-channel customers by combining sales-floor engagement with back-of-house fulfillment. You select merchandise, pack and ship online orders, and assist with in-store and curbside pickup. You greet customers, resolve issues professionally, and contribute to sales, customer loyalty, and store operations. Daily work may include reviewing goals and promotions, preparing the store, receiving and tagging merchandise, and organizing the stockroom. You help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You complete orders, organize the stockroom, and help prepare the team for the next day. The role emphasizes genuine hospitality, teamwork, operational excellence, and achieving sales goals. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. The position is seasonal.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adapt to changing priorities, work independently, and contribute to a team.
- Meet the physical requirements of talking, lifting, constant movement, standing, and reaching; stand for at least two consecutive hours; lift at least 30 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Select merchandise and pack and ship online orders accurately and carefully.
- Assist customers with in-store and curbside pickup.
- Greet customers, listen to their needs, and resolve issues professionally.
- Support sales goals, acquire new customers by opening credit accounts, and share loyalty program benefits.
- Receive and tag merchandise and organize the stockroom.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Complete orders and organize the stockroom at the end of the day.
- Collaborate with colleagues and help prepare the store and team for successful operations.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Education Level
No Education Listed
