Seasonal Retail Fulfillment Support Associate, Southcenter
About The Position
As a Fulfillment Colleague, you will support a seamless, personalized shopping experience for omni-channel customers by combining sales-floor engagement with back-of-house fulfillment. Responsibilities include selecting merchandise, packing and shipping online orders, and assisting with in-store and curbside pickup. You will welcome customers, resolve issues professionally, and contribute to sales, customer loyalty, and store operations. The role also includes receiving and organizing merchandise, tagging items, maintaining stockroom organization, recovering sales floors and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues work collaboratively, pursue sales goals, share loyalty program benefits, and help prepare the store for daily operations. This is a seasonal role. Schedules include weekend shifts and may include days, evenings, and holidays; hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week, but does not specify the schedule classification for this position.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability when priorities change, with the ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Select merchandise, pack and ship online orders, and assist with in-store and curbside pickup.
- Greet customers, listen to their needs, resolve issues professionally, and provide helpful service.
- Receive merchandise, tag items, and organize the stockroom.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits and help acquire new customers by opening credit accounts.
- Work with colleagues to support store operations, achieve sales goals, and prepare for the next day's success.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
