Retail-Framing Manager- Full Time

Michaels Stores • Bee Cave, TX

21d • Onsite

About The Position

The Retail-Framing Manager leads and coaches a team of framers focused on building customer relationships and creating framing solutions for customers’ art. The role drives custom framing sales and assists customers in creating memorable framing solutions. The manager supports the Store Manager with store operations, team development, sales and production planning, inventory management, safety, and customer service. The role also serves as Manager on Duty and participates in stocking and truck-unloading processes.

Requirements

• Basic computer skills.
• Ability to perform regular bending, lifting, carrying, reaching, and stretching; move throughout the store; and remain standing for long periods.
• Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

• Previous custom framing experience is preferred.
• Retail management experience.
• Experience leading a sales team.

Responsibilities

• Assist the Store Manager in leading adherence to Standard Operating Procedures and company programs, ensuring compliance with applicable laws and requirements, executing company policies and standards, and holding the team accountable for store conditions and results.
• Develop and coach the team’s selling behaviors.
• Lead delivery of high-quality custom framing solutions on time by planning workload with the Store Manager.
• Achieve individual KPIs and manage the framing team toward its role KPIs.
• Review sales and production workload and build plans, including sales-floor time for networking.
• Manage and execute assigned inventory management processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty.
• Assist with interviewing, onboarding, coaching, observing, and training new team members; support talent development; participate in performance management; and use leadership competencies for continued self-development.
• Partner daily with Managers on Duty regarding framing expectations and other framers.
• Interact with others in an accepting and respectful manner, remain positive and respectful in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
• Participate in truck unloading and stocking to ensure standards are followed and work is completed within budget.
• Follow Standard Operating Procedures and company programs and help ensure a safe environment.
• Acknowledge customers, help them locate products, and provide solutions.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical, dental, and vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Various voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed