About The Position

The Fragrance RSS Colleague provides professional customer service by selling and demonstrating fragrances and related items, contributing to the success of the department, and completing fulfillment and other duties as needed. The role serves digital and in-store customers, supports fragrance inventory and presentation, and helps maintain a safe, organized, compliant work area. The position is part-time; part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of related experience.
  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Resourcefulness and the ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
  • Ability to lift at least 50 pounds, stand for at least two consecutive hours, and perform lifting, moving, reaching, stooping, kneeling, crouching, and ladder climbing.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.
  • Color vision.

Responsibilities

  • Provide exceptional customer service to digital and in-store customers, making appropriate partnerships when necessary.
  • Explain and demonstrate fragrance use through actual application or card application.
  • Partner with the Fragrance Counter Manager or CSX Manager regarding inventory and other inaccuracies.
  • Attend product training classes and seminars.
  • Ensure proper presentation, organization, storage, and replenishment of stock.
  • Participate in pre-selling and sales-driving events to maximize sales.
  • Process new receipts, damages, testers, and returns to vendors in a timely manner.
  • Keep the work area free from hazards and work safely.
  • Follow Asset Protection, inventory control, compliance, shortage, and hygiene procedures.
  • Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
  • Maintain dependable attendance and punctuality.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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