Retail Fragrances Sales Support Associate - Prada/YSL, Roseville Galleria - Full Time

Macy's • Roseville, CA

3d • $18 - $28 • Onsite

About The Position

The Fragrance RSS Colleague provides professional customer service by selling and demonstrating fragrances and related items and contributing to the success of the department. The colleague also supports fulfillment and performs other duties as necessary. The role is based at the Roseville Galleria and is listed as full time. Colleagues may be scheduled for retail hours, including days, evenings, weekends, and holidays, depending on business needs and availability.

Requirements

• High school diploma or equivalent.
• 1–2 years of related experience.
• Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
• Resourcefulness and ability to adapt quickly to changing priorities.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule during retail hours, including days, evenings, weekends, and/or holidays.
• Ability to lift at least 50 pounds; stand for at least two consecutive hours; and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
• Color vision.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Provide exceptional customer service to digital and in-store customers, making appropriate partnerships when necessary.
• Explain and demonstrate fragrances through actual or card application.
• Partner with the Fragrance Counter Manager or CSX Manager regarding inventory and other inaccuracies.
• Attend product training classes and seminars.
• Present, organize, store, and replenish stock properly.
• Participate in pre-selling and sales-driving events to maximize sales.
• Process new receipts, damages, testers, and returns to vendors in a timely manner.
• Keep the work area free from hazards and work safely.
• Follow asset protection, inventory control, compliance, shortage, and hygiene procedures.
• Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
• Maintain dependable attendance and punctuality.
• Perform fulfillment and other duties as necessary.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED