Retail Fragrances Sales Support Associate - Prada/YSL, Roseville Galleria - Full Time
About The Position
The Fragrance RSS Colleague provides professional customer service by selling and demonstrating fragrances and related items and contributes to the success of the department. The role also includes fulfillment and other duties as necessary. The associate supports customers in both digital and physical channels, helps maintain fragrance inventory and presentation, and follows safety, hygiene, asset protection, and inventory-control procedures. The position requires a flexible retail schedule and physical work that includes standing, lifting, moving, reaching, and using store technology.
Requirements
- High school diploma or equivalent.
- 1–2 years of related experience.
- Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
- Ability to adapt quickly to changing priorities and work independently as well as part of a team.
- Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
- Ability to lift at least 50 pounds; stand for at least two consecutive hours; and perform frequent moving, reaching, stooping, kneeling, crouching, and climbing ladders.
- Color vision.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Responsibilities
- Provide exceptional customer service to in-store and digital customers, making appropriate partnerships when necessary.
- Explain and demonstrate fragrance use through actual application or card application.
- Partner with the Fragrance Counter Manager or CSX Manager regarding inventory and other inaccuracies.
- Attend product training classes and seminars.
- Present, organize, store, and replenish stock properly.
- Participate in pre-selling and sales-driving events to maximize sales.
- Process new receipts, damages, testers, and returns to vendors (RTVs) in a timely manner.
- Keep the work area free from hazards and work safely.
- Follow asset protection, inventory control, compliance, and shortage procedures.
- Comply with hygiene standards.
- Foster an accepting and respectful environment that strengthens relationships and supports authentic connections with colleagues, customers, and communities.
- Maintain dependable attendance and punctuality.
- Perform fulfillment and other duties as necessary.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
