Retail Fragrances Sales Associate, Plaza Bonita - Part Time
About The Position
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products while educating customers on fragrance notes, layering techniques, and usage. You contribute to a seamless shopping experience by fostering connections, anticipating needs, and delivering attentive service. The role includes preparing and maintaining the sales floor, reviewing sales goals and product information, engaging customers, merchandising merchandise, handling damages and vendor returns, and updating signs and pricing. Associates promote loyalty benefits, build customer relationships, collaborate with teammates, and work toward individual and store sales results. Part-time colleagues are typically scheduled 12–24 hours per week, with weekend shifts required; hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to engage customers warmly, assess their preferences, demonstrate fragrances, and offer tailored recommendations.
- Ability to maintain merchandising, inventory, hygiene, and compliance standards.
- Ability to use point-of-sale technology and digital tools.
Responsibilities
- Welcome customers and provide personalized fragrance recommendations, demonstrations, and product education.
- Build customer relationships and promote new launches, events, offers, and loyalty program benefits.
- Meet and surpass daily sales goals through exceptional service and selling.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Maintain a clean, organized, polished, and shoppable sales floor.
- Merchandise new receipts; process damages, testers, and selected merchandise for vendor returns; update signs and pricing; and support merchandise moves.
- Maintain inventory, hygiene, and compliance standards.
- Use point-of-sale technology, clienteling tools, mobile selling technology, and other digital tools to support transactions and customer service.
- Review sales goals, new arrivals, top-selling items, trends, promotions, and vendor education.
- Collaborate with the Beauty team and colleagues to serve customers and achieve store results.
- Attend ongoing training and participate in sales events.
- Maintain regular, dependable attendance and punctuality.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
