Retail Fragrances Sales Associate, Eastview - Part Time

Macy's•Victor, NY

2d•$16 - $20

About The Position

As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, educating customers about fragrance notes, layering techniques, and usage. You build meaningful customer connections, anticipate needs, and deliver attentive service. The role includes preparing and maintaining the sales floor, reviewing sales goals and product updates, learning about new arrivals, top sellers, trends, and promotions, and engaging customers through friendly, personalized conversations. You maintain a shoppable space by merchandising new merchandise, processing damages and testers, returning select merchandise to vendors, updating signs and pricing, and supporting merchandise moves. You promote the Loyalty program, help customers complete their purchases, and collaborate with colleagues to serve customers and communities. You work toward sales goals, take pride in your work, and learn from others to support individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology, digital tools, and handheld equipment.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Welcome customers, engage them warmly, assess their preferences, demonstrate fragrances, and provide tailored recommendations.
Demonstrate and sell fragrances and related beauty products, and educate customers about fragrance notes, layering techniques, and usage.
Build customer relationships and loyalty using clienteling tools, promoting new launches, offers, events, and Loyalty program benefits.
Meet and exceed daily sales goals and acquire new customers, including by opening credit accounts and sharing loyalty benefits.
Maintain a clean, organized, and shoppable sales floor; merchandise new receipts, process damages and testers, return select merchandise to vendors, update signs and pricing, and support merchandise moves.
Review sales goals and stay informed about new arrivals, top-selling items, trends, promotions, product launches, and vendor education.
Use point-of-sale technology, handheld equipment, and digital tools to process transactions and improve the shopping experience.
Collaborate with the Beauty team and colleagues, supporting one another to serve customers and communities.
Maintain hygiene and compliance standards and provide customers with attentive service through the end of their shopping experience.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice