About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department. You maintain a well-merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. Tasks include preparing products, restocking displays, and assisting with transactions. The role combines customer service and operational support, requiring attention to detail, hospitality, flexibility, and the ability to handle multiple tasks in a fast-paced environment. Colleagues help keep the sales floor clean, organized, and ready for customers; learn about new arrivals, best-selling items, trends, and promotions; and engage customers in friendly, personal conversations. They maintain a shoppable space by merchandising new receipts, processing damages and testers, preparing select merchandise for vendor returns, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, help customers complete their shopping, and collaborate with coworkers to meet sales goals and improve store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. Flexible availability is required, including days, evenings, weekends, and holidays.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help maintain a clean, organized, fully stocked, and shoppable fragrance sales floor.
  • Prepare products, restock displays, and support the sales team on the floor and behind the scenes.
  • Welcome customers and create friendly, personal conversations and customer relationships.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Merchandise new receipts and process damages, testers, and select merchandise for vendor returns.
  • Update signs and pricing and support merchandise moves.
  • Assist with transactions and share the benefits of the loyalty program.
  • Help customers with their needs and provide a sincere thank-you at the end of their visit.
  • Collaborate with colleagues and contribute to sales goals and individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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