About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in Macy’s fragrance department. You maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the sales floor. Tasks include preparing products, restocking displays, and assisting with transactions. The role combines customer service and sales support: anticipating team needs, keeping the department ready for customers, and helping create positive customer experiences during the busy seasonal period. The work takes place in a fast-paced environment and requires adapting to changing priorities and working various shifts, including nights, weekends, and holidays. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Help ensure the sales floor is clean, organized, and ready for customers.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Maintain a shoppable space by merchandising new receipts, processing damages and testers, preparing selected merchandise for vendor returns, updating signs and pricing, and supporting merchandise moves.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their purchases.
  • Support teammates through honest, caring, collaborative work.
  • Work toward sales goals, take pride in the work, and learn from colleagues to help deliver individual and store results.
  • Assist with register transactions and use handheld equipment and other technology as needed.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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