About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in Macy’s fragrance department. You maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. Tasks include preparing products, restocking displays, and assisting with transactions. Your attention to detail and hospitality help ensure guests feel cared for. The role combines service and operational support during the busy season. You anticipate team needs, keep the space shop-ready, and help create memorable customer experiences. The position suits flexible team players who can manage multiple tasks in a fast-paced environment and work various shifts, including nights, weekends, and holidays. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Help ensure the sales floor is clean, organized, and ready for customers.
  • Review sales goals, learn about new arrivals and top-selling items, and stay current on trends and promotions.
  • Welcome customers, make eye contact, and engage in friendly, personal conversations to build customer relationships.
  • Maintain a shoppable space by merchandising new receipts, processing damages and testers, and selecting merchandise to return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely at the end of the interaction.
  • Support colleagues with honesty, care, and collaboration.
  • Work toward sales goals, take pride in the work, and learn from colleagues to contribute to individual and store results.
  • Assist with register transactions and use handheld equipment and other technology required for job functions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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