Retail Fragrances Sales Associate, Trumbull - Part Time

Macy's•Trumbull, CT

2d•$17 - $20•Onsite

About The Position

As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, educate customers about fragrance notes, layering techniques, and usage, and build meaningful customer connections while anticipating needs. You help prepare and maintain the sales floor by reviewing sales goals, learning about new arrivals, top sellers, trends, and promotions, and keeping merchandise organized and shoppable. You support merchandising, process damages and testers, return select merchandise to vendors, update signs and pricing, and assist with merchandise moves. You promote loyalty benefits, participate in sales events, help acquire customers by opening credit accounts, and work with the Beauty team to meet sales goals and deliver strong individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts. Availability for days, evenings, weekends, and holidays is required.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to engage customers with warmth and expertise and provide personalized product recommendations.
Comfort communicating and collaborating with customers and colleagues.
Ability to maintain merchandising, inventory, hygiene, and compliance standards and effectively use point-of-sale and mobile selling technology.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers, build relationships, assess their preferences, demonstrate fragrances, and offer tailored recommendations.
Demonstrate and sell fragrances and related beauty products, and educate customers about fragrance notes, layering techniques, and usage.
Review sales goals and stay informed about new arrivals, top-selling products, trends, and promotions.
Maintain a clean, organized, hygienic, compliant, and shoppable sales floor.
Merchandise new receipts, process damages and testers, return select merchandise to vendors, update signs and pricing, and support merchandise moves.
Promote loyalty program benefits, use clienteling tools to build customer relationships, and promote offers, new launches, and events.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Meet and surpass daily sales goals through exceptional service.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Collaborate with colleagues and the Beauty team, support one another, and contribute to individual and store results.
Participate in ongoing training and vendor education.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice