Retail Fragrances Sales Associate, Olympia Capital - Part Time
About The Position
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, educating customers on fragrance notes, layering techniques, and usage. You help deliver a seamless shopping experience by fostering meaningful connections, anticipating customer needs, and providing thoughtful service. The role includes preparing and maintaining the sales floor, reviewing sales goals and product updates, engaging customers, merchandising and pricing merchandise, processing damages and testers, and supporting merchandise moves. You share loyalty program benefits, work collaboratively with colleagues, strive to meet sales goals, and learn from ongoing training and vendor education.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to engage customers warmly, assess preferences, demonstrate fragrances, and provide tailored product recommendations.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to use point-of-sale technology and digital tools.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers, engage them in friendly conversations, assess their preferences, and provide tailored fragrance recommendations.
- Demonstrate and sell fragrances and related beauty products, and educate customers about fragrance notes, layering techniques, and usage.
- Build customer relationships and loyalty using clienteling tools, promoting new products, launches, offers, and events.
- Meet and surpass daily sales goals by delivering exceptional customer service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Maintain a clean, organized, and shoppable sales floor, including merchandising new receipts, updating signs and pricing, and supporting merchandise moves.
- Process damages and handle testers and selected merchandise for return to vendors.
- Use point-of-sale technology, handheld equipment, and digital tools to process transactions and support the shopping experience.
- Maintain inventory, hygiene, and compliance standards.
- Stay informed about sales goals, new arrivals, best sellers, trends, promotions, and product knowledge through training and vendor education.
- Collaborate with the Beauty team and colleagues to serve customers and achieve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
