About The Position

The Administrative Support Team Associate supports daily store operations by maintaining an organized Store Management Office and handling administrative and human resources functions. The role coordinates internal communications, scheduling, cash office operations, new-hire onboarding, colleague engagement, and training sessions. The associate serves as a point of contact for store colleagues and leadership on HR-related matters, coordinates new-hire paperwork, maintains recognition programs, distributes reports, balances the vault, and supports maintenance requests. The role requires professionalism, discretion, attention to detail, and a focus on helping store teams deliver customer service. The associate also helps keep the office clean, organized, and prepared; reviews team priorities; completes tasks accurately and professionally; communicates clearly; and works collaboratively with colleagues. The position involves frequent use of computers and other technology, including handheld equipment and cash registers, and may include processing register transactions.

Requirements

  • 1–2 years of related experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to meet daily sales goal challenges.

Responsibilities

  • Maintain an organized Store Management Office and support daily store operations.
  • Handle administrative and human resources functions and coordinate internal communications.
  • Oversee scheduling and manage cash office operations.
  • Coordinate new-hire paperwork, onboarding, and training sessions.
  • Serve as a point of contact and liaison for store colleagues, leadership, and HR-related matters.
  • Support colleague engagement and maintain store recognition programs.
  • Distribute reports, balance the vault, and support maintenance requests.
  • Keep the office clean, organized, and prepared for colleagues and customers.
  • Complete work accurately and professionally, communicate clearly, and collaborate with colleagues.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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