Administrative Support Team Associate, Menlo Park - Part Time

Macy's•Edison, NJ
•$17 - $23•Onsite

About The Position

As an Administrative Support Team (AST) Colleague, the associate helps keep the store running smoothly behind the scenes. The role supports daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. Duties include overseeing scheduling, managing cash office operations, facilitating new-hire onboarding, and supporting colleague engagement so store leadership and teams can focus on customer service. The associate serves as a point of contact for store colleagues and leadership and acts as a liaison for HR-related matters. The role coordinates new-hire paperwork, onboarding, and training sessions; maintains store recognition programs; distributes reports; balances the vault; and supports maintenance requests. Professionalism, discretion, and attention to detail are important to maintaining an organized and supportive store environment. The position also involves communicating and collaborating with colleagues and customers, completing tasks accurately and professionally, and supporting daily store operations. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • 1–2 years of related experience required.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourceful, adaptable to changing priorities, able to work independently, and able to contribute to team dynamics.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Maintain an organized Store Management Office.
  • Handle administrative and human resources functions and coordinate internal communications.
  • Oversee scheduling and manage cash office operations.
  • Facilitate new-hire onboarding, coordinate new-hire paperwork, and support training sessions.
  • Support colleague engagement and maintain store recognition programs.
  • Serve as a point of contact and HR-related liaison for store colleagues and leadership.
  • Distribute reports, balance the vault, and support maintenance requests.
  • Communicate and collaborate with customers, colleagues, and supervisors.
  • Complete assigned tasks accurately and professionally and support daily store operations.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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