About The Position
As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. Your work includes overseeing scheduling, managing cash office operations, facilitating new-hire onboarding, and supporting colleague engagement so store leadership and teams can focus on customer service. You serve as a point of contact for store colleagues and leadership and act as a liaison for HR-related matters. You coordinate new-hire paperwork, onboarding, and training sessions; maintain store recognition programs; distribute reports; balance the vault; and support maintenance requests. You are expected to work professionally, discreetly, accurately, and with attention to detail in a supportive, organized store environment. The role also involves helping maintain an organized office, communicating and collaborating with colleagues and customers, supporting daily priorities, and completing tasks accurately and professionally. The position is part-time in Menlo Park. Schedules include weekend shifts; hours depend on business needs and colleague availability.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to use electronic devices.
- Ability to perform frequent computer and technology use, including handheld equipment and cash-register transactions.
- Ability to meet daily sales-goal challenges.
Responsibilities
- Maintain an organized Store Management Office.
- Support daily store operations and coordinate internal communications.
- Handle administrative and human resources functions and act as a liaison for HR-related matters.
- Oversee scheduling and manage cash office operations.
- Coordinate new-hire paperwork, onboarding, and training sessions.
- Support colleague engagement and maintain store recognition programs.
- Distribute reports, balance the vault, and support maintenance requests.
- Communicate and collaborate with customers, colleagues, and supervisors.
- Complete daily tasks accurately and professionally, including supporting new hires and wrapping up daily operations.
- Support the store's customer-service and sales goals.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal/financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
