Administrative Support Team Associate, Ingram Park Mall - Part Time
About The Position
As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. Duties include overseeing scheduling, managing cash office operations, facilitating new-hire onboarding, and supporting colleague engagement so store leadership and teams can focus on customer service. You serve as a point of contact for store colleagues and leadership and act as a liaison for HR-related matters. You coordinate new-hire paperwork, onboarding, and training sessions; maintain store recognition programs; distribute reports; balance the vault; and support maintenance requests. The role requires professionalism, discretion, attention to detail, and a focus on keeping the store organized and supportive. Colleagues are expected to support one another, communicate clearly, complete tasks accurately, and help deliver customer and store results. Part-time colleagues are typically scheduled 12–24 hours per week, and all schedules include weekend shifts. Hours depend on business needs and colleague availability.
Requirements
- 1–2 years of related experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourceful, eager to start a new venture, and adaptable to changing priorities; able to work independently and contribute to a team.
- Comfort handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Maintain an organized Store Management Office and support daily store operations.
- Handle administrative and human resources functions and coordinate internal communications.
- Oversee scheduling and manage cash office operations.
- Facilitate new-hire onboarding, coordinate paperwork, and support training sessions.
- Act as a liaison for HR-related matters and a point of contact for colleagues and leadership.
- Support colleague engagement and maintain store recognition programs.
- Distribute reports, balance the vault, and support maintenance requests.
- Communicate and collaborate with colleagues, customers, and supervisors.
- Complete assigned tasks accurately and professionally and support store results.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
