Administrative Support Team Associate, Ingram Park Mall - Part Time

Macy's • San Antonio, TX

8d • Onsite

About The Position

As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. Your work supports store leadership and teams so they can focus on delivering customer service.

You serve as a point of contact for store colleagues and leadership and act as a liaison for HR-related matters. You coordinate new-hire paperwork, onboarding, and training sessions; maintain store recognition programs; distribute reports; balance the vault; and support maintenance requests. The role calls for professionalism, discretion, and attention to detail.

Colleagues help keep the office clean, organized, and ready for colleagues and customers; review priorities; communicate and collaborate with teammates; and complete tasks accurately and professionally. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week.

Requirements

• 1–2 years of related experience required.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Maintain an organized Store Management Office and support daily store operations.
• Handle administrative and human resources functions and coordinate internal communications.
• Serve as a point of contact for store colleagues and leadership and liaise on HR-related matters.
• Coordinate new-hire paperwork, onboarding, and training sessions.
• Support colleague engagement and maintain store recognition programs.
• Distribute reports, balance the vault, and support maintenance requests.
• Keep the office clean, organized, and prepared for colleagues and customers.
• Communicate and collaborate with colleagues, candidates, and partners, and complete work accurately and professionally.
• Support daily operations and help store teams deliver customer service.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed