Retail Sales Associate - Womens Shoes, Menlo Park - Part Time

Macy's

4d•Onsite

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge to build trust, meet sales targets, and encourage loyalty. The role involves more than cashiering and includes keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and keeping up with trends and promotions. During the day, they welcome customers, build friendly relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, assist customers through checkout, and help create a positive, collaborative experience for customers and coworkers. This is a part-time position at the Menlo Park location. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. Availability for days, evenings, weekends, and holidays is required. The role involves frequent standing and movement, lifting, reaching, and using computers and other technology, including handheld equipment and cash registers.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
Comfort using electronic devices and technology for job functions, including handheld equipment and cash registers.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology to perform job functions and process register transactions.

Responsibilities

Deliver personalized customer service and product recommendations through customer engagement and genuine hospitality.
Build customer relationships, meet daily sales goals, and acquire new customers by opening credit accounts and sharing loyalty benefits.
Learn about new arrivals, top-selling items, trends, promotions, and sales goals to engage, educate, and sell confidently.
Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
Update signs and pricing and support merchandise moves as needed.
Assist customers with register transactions and provide a warm, complete checkout experience.
Collaborate with teammates and contribute to individual and store results.
Maintain dependable attendance and punctuality.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice