Retail Fragrances Sales Associate, Olympia Capital - Part Time
About The Position
As a Fragrance Sales Associate, you create a welcoming environment through genuine hospitality and exceptional customer service. You offer personalized fragrance recommendations, demonstrate and sell fragrances and related beauty products, and educate customers about fragrance notes, layering techniques, and usage. You help customers feel confident and valued while building relationships and contributing to a seamless shopping experience. You prepare for the day by reviewing sales goals, learning about new arrivals and top sellers, and keeping up with trends and promotions. Throughout your shift, you maintain an organized, shoppable sales floor; merchandise new receipts; process damages, testers, and merchandise returns to vendors; update signs and pricing; and support merchandise moves. You use point-of-sale and mobile selling technology, clienteling tools, and loyalty programs to support sales and customer relationships. The role requires flexible availability, including weekends and holidays. Part-time colleagues typically work 12–24 hours per week, depending on business needs and availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Ability to communicate effectively with customers, coworkers, and supervisors, and to collaborate with customers and colleagues.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to engage customers, assess preferences, demonstrate fragrances, and make tailored product recommendations.
- Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers to process transactions.
- Ability to maintain merchandising, inventory, hygiene, and compliance standards.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology.
Responsibilities
- Welcome customers and provide warm, personalized service and fragrance recommendations.
- Demonstrate and sell fragrances and related beauty products, educating customers about notes, layering, and product usage.
- Build customer relationships and loyalty using clienteling tools, promoting launches, offers, events, and loyalty benefits.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Meet and surpass daily sales goals through exceptional service.
- Review sales goals and stay informed about new arrivals, top sellers, trends, promotions, and product training.
- Maintain a clean, organized, hygienic, and shoppable sales floor; merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise returns to vendors, and update signs and pricing.
- Use point-of-sale technology, digital tools, and mobile selling equipment to complete transactions and improve the shopping experience.
- Collaborate with teammates and the Beauty team to serve customers and support store results.
- Maintain regular, dependable attendance and punctuality.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
