Retail Fragrances Sales Associate, Plaza Bonita - Part Time

Macy's • National City, CA

10d

About The Position

As a Fragrance Sales Associate at Macy’s, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, and educate customers on fragrance notes, layering techniques, and usage.

You support a seamless shopping experience by building customer connections, anticipating needs, and providing attentive service. You help maintain a clean, organized, and shoppable sales floor; review sales goals, product arrivals, trends, and promotions; and merchandise products, process damages and testers, update signs and pricing, and support merchandise moves. You promote loyalty benefits, help acquire customers through credit accounts, and work with colleagues to meet sales goals and deliver store results.

This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability for days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use point-of-sale technology, digital tools, and handheld equipment.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Welcome customers and provide personalized fragrance recommendations based on their preferences.
• Demonstrate and sell fragrances and related beauty products, and educate customers about fragrance notes, layering, and usage.
• Build customer relationships using clienteling tools, and promote loyalty benefits, new launches, offers, and events.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Meet and surpass daily sales goals through exceptional customer service.
• Maintain a clean, organized, and shoppable sales floor, including merchandising products, processing damages and testers, updating signs and pricing, and supporting merchandise moves.
• Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
• Maintain inventory, hygiene, and compliance standards.
• Review sales goals and stay current on new products, top sellers, trends, promotions, and vendor education.
• Collaborate with colleagues across the Beauty team and support one another in serving customers.
• Provide dependable attendance and punctuality, with availability for required weekend shifts.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed