Retail Fragrances Sales Support Associate - DKNY, Garden State Plaza - Part Time

Macy's•Paramus, NJ

18h•Onsite

About The Position

The Fragrance RSS Colleague provides professional customer service by selling and demonstrating fragrances and related items and contributing to the department’s success. The role also includes fulfillment and other duties as needed. Colleagues provide service to both digital and in-store customers, support fragrance counter operations, and help maintain inventory, stock presentation, and a safe work area. The position requires flexible retail scheduling, including days, evenings, weekends, and/or holidays.

Requirements

High school diploma or equivalent.
1–2 years of related experience.
Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
Resourcefulness and ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Ability to lift at least 50 pounds, stand for at least two consecutive hours, and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
Color vision.
Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.

Responsibilities

Provide exceptional customer service to digital and in-store customers, making appropriate partnerships when necessary.
Explain and demonstrate fragrance products through application or use of fragrance cards.
Partner with the Fragrance Counter Manager or CSX Manager regarding inventory and other inaccuracies.
Attend product training classes and seminars.
Present, organize, store, and replenish stock appropriately.
Participate in pre-selling and sales-driving events to maximize sales.
Process new receipts, damages, testers, and returns to vendors in a timely manner.
Keep the work area free from hazards and work safely.
Follow Asset Protection, inventory-control, compliance, and shortage-prevention procedures.
Comply with hygiene standards.
Build an environment of acceptance and respect and strengthen relationships with colleagues, customers, and communities.
Maintain dependable attendance and punctuality.
Perform fulfillment and other duties as necessary.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice