About The Position

In Nordstrom’s Beauty Department, this role creates personalized beauty experiences by engaging customers, understanding their needs, and maximizing sales across on-trend and luxury beauty brands. The position suits candidates passionate about beauty trends, makeup, and skincare, who can build a customer following both in-store and digitally. Team members contribute to a welcoming and inclusive customer experience and use Nordstrom and brand-partner training to stay current on products and industry knowledge.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
  • Empathy and respect for customers, providing a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals and interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped merchandise, including reaching overhead to lift items.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve in-store and digital sales goals using selling tools, including text and social media.
  • Book appointments and drive sales for in-store beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and employee assistance program resources.
  • The position may be eligible for performance-based incentives or bonuses.
  • 401(k), insurance options, PTO accruals, and holidays; eligibility requirements may apply.
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