Seasonal Beauty Advisor - Kiehl's, Garden State Plaza
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You offer expert advice, product demonstrations, tailored consultations that may include makeup application and skincare recommendations, and guidance on new products and beauty trends. You build lasting customer relationships through follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and meet sales goals. The role combines hospitality, product knowledge, and a passion for beauty. Daily work includes preparing and maintaining the sales floor, reviewing sales goals and product information, engaging and educating customers, maintaining counters and merchandise presentation, refreshing signage and pricing, participating in merchandise moves, promoting loyalty benefits, and collaborating with colleagues to achieve individual and store results. Schedules include weekend shifts, with hours dependent on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers to process transactions.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology.
Responsibilities
- Create personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and explaining the benefits and use of beauty products.
- Provide expert advice and tailored consultations, including makeup application and skincare recommendations when appropriate.
- Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Meet and exceed daily sales goals by delivering exceptional customer service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Use clienteling tools to promote offers and product launches, participate in sales events, and stay informed through training and vendor education.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Review sales goals and stay current on new arrivals, top-selling products, trends, and promotions.
- Collaborate with colleagues and support one another to serve customers and communities.
- Share loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
