Seasonal Beauty Advisor - Kiehl's, Flushing
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide advice, product demonstrations, tailored consultations that may include makeup application and skincare recommendations, and education about beauty products and trends. You build lasting customer relationships through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding expectations and achieving sales goals. The role combines hospitality, product knowledge, and a passion for beauty to help customers feel confident and cared for. Daily work includes preparing and maintaining the sales floor, learning about new arrivals and promotions, welcoming and assisting customers, maintaining the counter and merchandise presentation, refreshing signage and pricing, and supporting merchandise moves. Colleagues promote loyalty benefits, provide attentive service through checkout, collaborate with teammates, and continually work to improve results. The posting describes this as a seasonal position. Schedules include weekend shifts, with hours based on business needs and colleague availability. Beauty colleagues may work full-time or part-time; the posting does not specify which schedule applies to this particular opening.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to deliver personalized beauty experiences by building relationships, identifying customer needs, demonstrating product application, and explaining product benefits and use.
- Ability to drive sales and client loyalty, maintain an organized sales space, use clienteling tools, participate in sales events, and stay current through training and vendor education.
- Ability to effectively use point-of-sale technology and digital tools.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide expert beauty advice, product demonstrations, and tailored consultations, including makeup application and skincare recommendations where appropriate.
- Educate customers about beauty products, their benefits and use, new products, innovations, and current trends.
- Build and manage a loyal customer base through personalized service, consistent follow-up, virtual outreach, and clienteling tools.
- Meet and surpass daily sales goals by delivering exceptional customer service.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Participate in sales events and promote offers, product launches, loyalty program benefits, and credit accounts.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Review sales goals and stay informed about new arrivals, top-selling items, promotions, and trends.
- Support teammates through honesty, care, and collaboration, and learn from colleagues to improve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
