Retail Fragrances Sales Support Associate - DKNY, Garden State Plaza - Part Time

Macy's•Paramus, NJ

1d•$18 - $28•Onsite

About The Position

The Fragrance RSS Colleague provides professional customer service by selling and demonstrating fragrances and related items, contributes to department success, and supports fulfillment and other duties as needed. The role serves digital and in-store customers, supports fragrance sales and inventory processes, and helps maintain a safe, organized, and compliant work area.

Requirements

High school diploma or equivalent.
1–2 years of related experience.
Strong interpersonal skills and the ability to communicate and share information with diverse customers and peers.
Resourcefulness and the ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Ability to lift at least 50 pounds and perform the physical tasks described, including standing, moving, reaching, stooping, kneeling, crouching, and climbing ladders.
Color vision.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Provide exceptional service to in-store and digital customers, partnering with others when needed.
Explain and demonstrate fragrances through direct application or card application.
Partner with the Fragrance Counter Manager or CSX Manager regarding inventory and other inaccuracies.
Attend product training classes and seminars.
Present, organize, store, and replenish stock.
Participate in pre-selling and sales-driving events.
Process new receipts, damages, testers, and returns to vendors in a timely manner.
Maintain a hazard-free work area and follow safe work practices.
Follow asset protection, inventory control, compliance, shortage, and hygiene procedures.
Foster an environment of acceptance and respect and build authentic connections with colleagues, customers, and communities.
Maintain dependable attendance and punctuality.
Perform fulfillment and other duties as necessary.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice