Retail Fragrances Sales Associate, Oxmoor - Part Time
About The Position
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell a wide range of fragrances and related beauty products, while educating customers on notes, layering techniques, and usage. You contribute to a seamless shopping experience by fostering meaningful connections, anticipating needs, and delivering service with care. Colleagues prepare the sales floor, review goals, learn about new arrivals and top sellers, and stay informed about trends and promotions. They build customer relationships through friendly, personal conversations; maintain an organized, shoppable space; support merchandising and inventory tasks; share loyalty program benefits; and collaborate with teammates to achieve sales and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, with weekend shifts required. Hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to engage customers warmly, assess preferences, demonstrate fragrances, and provide tailored product recommendations.
- Ability to use point-of-sale technology, digital tools, and clienteling tools.
- Ability to communicate and collaborate with customers and colleagues.
Responsibilities
- Welcome customers and provide personalized fragrance recommendations based on their preferences.
- Demonstrate and sell fragrances and related beauty products, and educate customers about fragrance notes, layering techniques, and usage.
- Build customer relationships and promote customer loyalty using clienteling tools.
- Promote new product launches, events, offers, and loyalty program benefits.
- Meet and surpass daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Maintain a clean, organized, and shoppable sales floor.
- Merchandise new receipts, process damages and testers, return selected merchandise to vendors, update signs and pricing, and support merchandise moves.
- Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
- Maintain inventory, hygiene, and compliance standards.
- Collaborate with the Beauty team and colleagues to serve customers and achieve individual and store results.
- Stay informed about trends, promotions, products, and sales techniques through ongoing training and vendor education.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
