Seasonal Retail Sales Associate, Oxmoor

Macy's • Louisville, KY

1d • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and help build customer trust and loyalty. The role includes more than cashiering and centers on customer service, sales, teamwork, and creating a welcoming shopping experience.

You help keep the shopping space clean, organized, and inviting. At the start of the day, colleagues prepare the sales floor, review sales goals, and learn about new arrivals, popular products, trends, and promotions. During the day, they welcome customers, build relationships through friendly conversations, maintain merchandise and displays, process damages and vendor returns, update signs and prices, and assist with merchandise moves. Colleagues share loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you.

Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Willingness to meet daily sales-goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Provide genuine hospitality and personalized recommendations to customers.
• Engage customers on the sales floor and in fitting rooms, using product knowledge and smart selling behaviors.
• Work toward daily sales goals and contribute to individual and store results.
• Help keep the sales floor clean, organized, and ready for customers.
• Review sales goals and stay informed about new arrivals, top-selling products, trends, and promotions.
• Maintain merchandise and displays, process damages and selected vendor returns, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits and ensure customers have what they need before completing each interaction.
• Collaborate with colleagues and support a welcoming shopping experience.
• Attend to customers with a sincere thank-you and a helpful, personal approach.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed