Seasonal Retail Sales Associate, Oxmoor

Macy's•Louisville, KY
•$15 - $20

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with relevant products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help maintain a clean, organized, inviting shopping space and collaborate with colleagues to deliver strong customer and store results. Daily work includes preparing the sales floor, reviewing sales goals and information about new arrivals, top sellers, trends, and promotions, and engaging customers in friendly, personal conversations. You maintain a shoppable space by merchandising new merchandise, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves. You also share loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to work toward daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Deliver personalized customer service and product recommendations through genuine hospitality.
  • Engage customers, build relationships, and drive sales performance toward daily and individual sales goals.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, prepared, and inviting for customers.
  • Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves.
  • Share loyalty program benefits and ensure customers have what they need before completing their visit.
  • Collaborate with colleagues with honesty, care, and teamwork to support customers and communities.
  • Use register and handheld technology to process transactions and perform job functions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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