Seasonal Retail Sales and Recovery Associate, Oxmoor

Macy's • Louisville, KY

1d • Onsite

About The Position

As a Retail Sales and Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You provide friendly, high-quality service while supporting your team in achieving sales goals.

Colleagues prepare for the day by reviewing goals, new arrivals, top sellers, and promotions. Throughout the day, they welcome customers, offer personal assistance, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. The role emphasizes collaboration, continuous improvement, and delivering individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12–24 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules and procedures in English.
• Have flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
• Be able to work independently and contribute to team dynamics.
• Be comfortable handling electronic devices.
• Be able to talk, lift, move constantly, stand, and reach with arms and hands.
• Be able to stand for at least two consecutive hours and lift at least 25 pounds.
• Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Have close vision, color vision, depth perception, and focus adjustment.
• Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Create a welcoming shopping experience through friendly, genuine customer service.
• Keep the store clean, organized, and visually engaging, including maintaining displays and tidying fitting rooms.
• Ensure the sales floor is clean, recovered, and ready for customers.
• Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
• Welcome customers and engage them in friendly, personal conversations.
• Update signs and pricing and support merchandise moves as needed.
• Share loyalty program benefits and ensure customers have what they need.
• Support coworkers through honest, caring collaboration and work toward sales goals and store results.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed