As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You foster a warm environment that encourages customers to return and support your team in achieving sales goals through consistent, high-quality service. Colleagues prepare for the day by reviewing goals, new arrivals, top sellers, and promotions, and ensuring the sales floor is clean and ready for customers. During the day, they welcome customers, create friendly personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and provide a sincere closing interaction. Colleagues support one another through honesty, care, and collaboration, and continually learn and improve to deliver individual and store results. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week. This is a seasonal position.
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Career Level
Entry Level
Education Level
No Education Listed