Seasonal Retail Sales and Recovery Associate, Woodfield
About The Position
As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You provide friendly service and support your team in achieving sales goals. Colleagues prepare for the day by wearing a name badge, greeting coworkers, getting the sales floor ready, and reviewing goals, new arrivals, top sellers, and promotions. They welcome customers, create friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. The role also involves supporting coworkers and striving to improve individual and store results.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be comfortable using electronic devices.
- Meet the physical requirements of talking, lifting, moving, standing, reaching, standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, and climbing ladders.
- Have close vision, color vision, depth perception, and focus adjustment.
- Use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Keep the sales floor clean, organized, and ready for customers.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations.
- Recover the sales floor and fitting rooms to maintain a shoppable space.
- Update signs and pricing and support merchandise moves as needed.
- Share Loyalty program benefits and ensure customers have what they need.
- Thank customers sincerely and provide attentive service.
- Support coworkers through honesty, care, and collaboration.
- Work toward sales goals, improve performance, and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
