As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. Your friendly, approachable attitude helps create an environment that invites customers to return, while you support your team in achieving sales goals through consistent, high-quality service. Colleagues prepare for the day by wearing their name badge, greeting coworkers, getting the sales floor ready, and reviewing goals, new arrivals, top sellers, and promotions. They welcome customers and create friendly, personal conversations; recover the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share Loyalty program benefits, make sure customers have what they need, and provide a sincere farewell. Colleagues also support one another through honesty, care, and collaboration, and continually work to improve and achieve individual and store results. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week. This position is seasonal.
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Career Level
Entry Level
Education Level
No Education Listed