Retail Fragrances Sales Associate, Oxmoor - Part Time
About The Position
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, and educate customers on fragrance notes, layering techniques, and usage. You help deliver a seamless shopping experience by building meaningful connections, anticipating customer needs, and providing attentive service. You help prepare and maintain the sales floor, review sales goals, learn about new arrivals and promotions, and stay informed about trends. You merchandise products, process damages and testers for return to vendors, update signs and pricing, and support merchandise moves. You use clienteling tools to build customer relationships, promote products and events, and support sales and loyalty goals. This part-time role includes weekend shifts; hours depend on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to engage customers warmly, assess preferences, demonstrate fragrances, and make tailored recommendations.
- Ability to use point-of-sale technology, digital tools, and mobile selling technology.
- Ability to communicate and collaborate with customers and colleagues.
- Ability to meet and surpass daily sales goals and acquire customers by opening credit accounts.
Responsibilities
- Welcome customers and provide personalized fragrance recommendations based on their preferences.
- Demonstrate and sell fragrances and related beauty products; educate customers about fragrance notes, layering, and usage.
- Build customer relationships and loyalty using clienteling tools, promoting launches, events, offers, and loyalty benefits.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Meet and surpass daily sales goals through exceptional service.
- Maintain a clean, organized, hygienic, and shoppable sales floor; merchandise products and support merchandise moves.
- Process damages, testers, and select merchandise for return to vendors; update signs and pricing.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, promotions, and product knowledge.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Collaborate with colleagues and the Beauty team to support customers and store results.
- Provide a sincere closing experience, ensuring customers have what they need and thanking them.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
