Retail Fragrances Sales Associate, Fair Oaks - Part Time
About The Position
The Fragrance Sales Associate creates a warm, welcoming environment through genuine hospitality and exceptional customer service. The associate offers personalized fragrance recommendations based on customers’ style, mood, and preferences; demonstrates and sells fragrances and related beauty products; and educates customers about fragrance notes, layering techniques, and usage. The role builds customer connections, anticipates needs, and supports an engaging shopping experience. The associate prepares and maintains the sales floor, stays informed about sales goals, new arrivals, top sellers, trends, and promotions, and works toward individual and store results. Daily work includes merchandising, handling damages and vendor returns, updating signs and pricing, supporting merchandise moves, promoting loyalty benefits, and collaborating with colleagues. The associate also uses clienteling, point-of-sale, and mobile selling tools to support sales, service, and customer loyalty. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts, and the role requires flexible availability for days, evenings, weekends, and holidays.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to engage customers promptly, assess preferences, demonstrate fragrances, and provide tailored recommendations.
- Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Welcome customers and provide warm, personalized service.
- Assess customer preferences and recommend, demonstrate, and sell fragrances and related beauty products.
- Educate customers about fragrance notes, layering techniques, product usage, new launches, and promotions.
- Build customer relationships and loyalty using clienteling tools and by promoting loyalty benefits, offers, events, and product launches.
- Meet and surpass daily sales goals and contribute to individual and store results.
- Maintain a clean, organized, hygienic, and shoppable sales floor.
- Merchandise new receipts; process damages, testers, and selected merchandise for vendor returns; update signs and pricing; and support merchandise moves.
- Use point-of-sale technology and digital or mobile selling tools to process transactions and enhance the shopping experience.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Stay current on sales goals, new arrivals, top-selling items, trends, promotions, and vendor education.
- Collaborate with the Beauty team and colleagues to support customers and store operations.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
