As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting experience in Macy’s fragrance department. You will maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the sales floor. Tasks include preparing products, restocking displays, and assisting with transactions. The role combines customer service and sales support, requiring attention to detail, hospitality, and the ability to anticipate team needs and keep the department ready for customers during the busy season. Colleagues help prepare the sales floor, review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers with friendly, personal conversations. They maintain a shoppable space by merchandising new receipts, processing damages and testers, preparing select merchandise for return to vendors, updating signs and pricing, and supporting merchandise moves. They also share loyalty program benefits, ensure customers have what they need, and thank customers sincerely. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The role requires flexible availability for various shifts, including nights, weekends, and holidays.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed