About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting experience in Macy’s fragrance department. You will maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the sales floor. Tasks include preparing products, restocking displays, and assisting with transactions. The role combines customer service and sales support, requiring attention to detail, hospitality, and the ability to anticipate team needs and keep the department ready for customers during the busy season. Colleagues help prepare the sales floor, review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers with friendly, personal conversations. They maintain a shoppable space by merchandising new receipts, processing damages and testers, preparing select merchandise for return to vendors, updating signs and pricing, and supporting merchandise moves. They also share loyalty program benefits, ensure customers have what they need, and thank customers sincerely. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The role requires flexible availability for various shifts, including nights, weekends, and holidays.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help create a warm, inviting experience in the fragrance department.
  • Maintain a clean, organized, fully stocked, and shoppable sales floor.
  • Prepare products and restock displays while supporting the sales team.
  • Assist customers and support sales transactions.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers and build relationships through friendly, personal conversations.
  • Merchandise new receipts, process damages and testers, and prepare select merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
  • Collaborate with colleagues and work toward sales goals and individual and store results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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