Retail Fragrances Sales Associate, Hulen Mall - Part Time
About The Position
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, educating customers on fragrance notes, layering techniques, and usage. You help provide a seamless shopping experience by building connections, anticipating customer needs, and delivering attentive service. You help prepare and maintain the sales floor, stay informed about sales goals, new arrivals, top-selling items, trends, and promotions, and support merchandising and inventory tasks. You promote customer loyalty, help customers discover products and services, and work collaboratively with the Beauty team to achieve individual and store results. The role requires flexible availability for days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. The position involves standing, lifting, frequent movement, reaching, and using computers and sales technology.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to engage customers warmly, assess preferences, demonstrate fragrances, and make tailored recommendations.
- Ability to communicate and collaborate with customers and colleagues.
- Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.
Responsibilities
- Welcome customers, build rapport, assess their preferences, demonstrate fragrances, and provide tailored product recommendations.
- Demonstrate and sell fragrances and related beauty products, and educate customers about notes, layering techniques, and product usage.
- Build lasting customer relationships and promote loyalty programs, product launches, offers, and events using clienteling tools.
- Acquire new customers by opening credit accounts and explaining loyalty benefits.
- Meet and exceed daily sales goals through exceptional customer service.
- Review sales goals and stay informed about new arrivals, best sellers, trends, promotions, and vendor education.
- Keep the sales floor clean, organized, and shoppable by merchandising new receipts, updating signs and pricing, and supporting merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors; maintain inventory, hygiene, and compliance standards.
- Use point-of-sale technology, handheld equipment, and digital selling tools to complete transactions and improve the shopping experience.
- Participate in sales events and collaborate with the Beauty team and colleagues to support customer service and store results.
- Provide a courteous checkout and closing experience, including sharing loyalty benefits and thanking customers.
- Support teammates with honesty, care, and collaboration.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
