Retail Fragrances Sales Associate, Hulen Mall - Part Time

Macy's • Fort Worth, TX

5d

About The Position

As a Fragrance Sales Associate at Macy’s, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, educating customers about fragrance notes, layering techniques, and usage while building meaningful connections and anticipating their needs.

You help prepare and maintain the sales floor by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and keeping merchandise organized and shoppable. You support merchandising and inventory tasks, maintain hygiene and compliance standards, use point-of-sale and mobile selling technology, and contribute to sales and loyalty goals. The role is part-time; schedules typically range from 12 to 24 hours per week and include weekend shifts. Hours depend on business needs and colleague availability.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors, and to read and understand employment policies and safety procedures in English.
• Ability to engage customers warmly, assess preferences, demonstrate fragrances, and make tailored product recommendations.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to use point-of-sale technology, digital tools, and clienteling tools.
• Ability to meet sales goals and promote credit accounts, loyalty benefits, offers, and product launches.
• Ability to perform the physical requirements of the position, including standing, lifting, moving, reaching, and using technology.

Responsibilities

• Welcome customers and provide attentive, personalized service and fragrance recommendations.
• Demonstrate and sell fragrances and related beauty products, and educate customers about fragrance notes, layering techniques, and usage.
• Build customer relationships and loyalty using clienteling tools, promoting new products, launches, offers, and events.
• Meet and surpass daily sales goals and acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, promotions, and vendor education.
• Maintain an organized, clean, and shoppable sales floor through merchandising, inventory upkeep, signage and pricing updates, and merchandise moves.
• Process damages, testers, and selected merchandise for return to vendors.
• Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
• Follow hygiene, safety, and compliance standards and collaborate with the Beauty team and colleagues.
• Provide a thoughtful checkout and close by ensuring customers have what they need and thanking them.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed